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This section describes the setup before start to work with Requests Orders. You need to enable the module as first. Afterwards the options 'Request Type' and 'Workflows' are available in 'Management' to make the required setup.

Workflow Management

Workflow defines the states how request orders should be processed with rules. You can have more than one workflow. 

By default neoCatalog creates one embedded Workflow with predefined states: To Do > Accepted > Finished > Started > Verified.


To create your own Workflow, click on + button on the left. It creates one new untitled workflow with default states.


You can modify the new workflow:

  • Title and description.
  • Default state: The default state is used when creating the requests that will set the request in the selected state (e.g: State changed to Accepted will have the new request starting at that state)
  • Exclusivity: The workflow can become exclusive for selected user or groups. Later in notifications called "team".


States & Actions

Every state can be modified in title, description, state color and action. State position can be changed by drag&drop in the list. 

  • Action: Rule that is applied when request arrives or is moved ti the state. You can set None, Notify customer, Notify team, Archive, Print with preset or change design status.

Action using 'Print with preset' requires a print preset with one active 'Send to neoStampa' destination.


  • Add new state: Adding new state will extend the rules of the workflow. You can add new title, description, state color and action.


After any modification, press Save to embed the workflow and state to neoCatalog.


Request Type Management

Request Type is used when working with neoCatalog Server Requests. It is required to create types to be able to create request orders, where several meters may be the thing to print. The types can be different in meaning. 

Go to 'Management' and select Request Types listed in 'Utilities'. In the next window, on the left of the page, you can search, select, edit or add new request with . If you open or create a new Request, at the centre of the page you will see the table with Title, Description and Workflow fields that need to be filled in.  With Set as default button, the selected request type will be used as the default type for order requests.


After any modification, press Save to embed the Request type to neoCatalog.